Excellent service

I left £80 in a bank machine last week.  I felt extremely stoopid.  But I was so impressed by the level of service I got from the bank where i drew out the money (Barclays) where I don’t even have an account.  I went into the bank as soon as I realised it had happened and the lady in the branch said she would look into it personally for me when they opened the cash machine the next morning and would phone me as soon as she knew.  She phoned the next day to say that she had found the money and would credit it to me via my bank.  She even apologised for the fact that it might take up to a week to reach my bank account.  I’ve now got the money back and my bank has also written to me apologising for my mistake.